Los Angeles Times

Director of Customer Service

“Howard is a superb speaker. His style is casual but high-energy and enthusiastic.”

U S Cellular

VP Sales

“Thank you for helping us understand how to build real value for our customers. Your training will make our organization stronger and more successful.”

GE Capital

Program Manager

“Thanks for another engaging workshop. Please put us on your calendar for next year!”

Blue Cross Insurance

VP Customer Service

“Howard delivered a fabulous program. It was the perfect kickoff to our quarterly conference. It set the tone for the entire weekend.”